For Members

I have just signed up. How do I get access to the coaching?
You should get a Welcome Email with your login information within three hours of signing up. Please make sure to check your spam/junk folder. If you didn...
Fri, 16 Nov, 2018 at 12:25 AM
I signed up three weeks ago but never received my login information. Can I get a refund?
Please send us an email to email@jayshetty.me. We will help you with this.
Fri, 16 Nov, 2018 at 12:26 AM
My card was charged twice. How do I get a refund?
Please send us an email to email@jayshetty.me. We will help you with this. 
Fri, 16 Nov, 2018 at 12:28 AM
I canceled a month ago but you still charged my credit card. What do I need to do?
Please send us an email to email@jayshetty.me and address it to Derek. He will help you with this. 
Fri, 16 Nov, 2018 at 12:35 AM
I'm a very busy person and there are months when I'm out traveling. Is it possible to put my account on hold for a month or two and then come back to the program?
Yes, this can be done. Please send us an email to email@jayshetty.me and address it to Derek. He will help you with this. 
Fri, 16 Nov, 2018 at 12:38 AM
My logins don't work. It's saying "Unknown Account”.
Please send us an email to email@jayshetty.me. We will help you with this. 
Fri, 16 Nov, 2018 at 12:41 AM
I want to join the meetups, but there's none scheduled in my city. What do I do?
Every member is free to organize a meetup in their area.  Please contact Viraj Oza inside the Facebook group and he will provide assistance and guidance.
Fri, 16 Nov, 2018 at 12:42 AM
I have some feedback and suggestions about the program. How do I let Jay know?
You can email us at email@jayshetty.me. We will forward your feedback and suggestions to Jay. 
Fri, 16 Nov, 2018 at 12:43 AM
Still having trouble logging into the members area? Follow these steps
We'd love to help. Please try these steps first. If they don't work, then open a ticket and get in touch and we'll help you get it resolved a...
Mon, 29 Jan, 2018 at 10:16 AM
I love Jay's videos but I don't understand his accent sometimes. Can I get a transcript for each session?
We apologize, but we don’t have this option yet. Hopefully, in the future we’ll have this. 
Fri, 16 Nov, 2018 at 12:44 AM